Refund policy

Refund & Returns Policy

Proof guarantee: If you don't love your proof, tell us before you approve it and we'll refund your order in full.

After approval: Portraits are made to order, so we can't accept returns for change of mind once printed.

Damaged, defective or misprinted: Email a photo of the issue within 30 days of delivery and we'll reprint it free or refund you in full, your choice. You don't need to send the item back.

Refunds go to your original payment method within 5–10 business days of approval.

Questions? Contact us through the Contact page.